FAQs

shop tobecroft.com

No account is required. All digital purchases are delivered directly to your email after checkout.
For original artworks you will be contacted personally by Croft by email.
All updates regarding your order will be sent via email. For original artworks and physical products, you may also be contacted directly to arrange shipping or additional details.
If you have any questions about your order, you can reach out via email. I aim to respond as soon as possible.
Yes. After placing your order, you will automatically receive a confirmation email with the details of your purchase.
Prices are listed without additional fees unless stated otherwise. Any applicable taxes or shipping costs will be communicated before final fulfilment.

All orders for original artworks are handled manually by the artist.
After completing your purchase, you will receive a confirmation email. You will be personally contacted to arrange shipping details, delivery options, and timing.
Shipping costs and delivery times will be confirmed individually after purchase, depending on destination.

Shipping costs are not included at checkout and will be calculated and invoiced separately after purchase, prior to shipping.
Yes. International shipping is available for all original artworks. Shipping costs and delivery times will be confirmed individually after purchase, depending on destination.
Shipping costs and delivery times will be confirmed individually after purchase, depending on destination.

Shipping costs are not included at checkout and will be calculated and invoiced separately after purchase, prior to shipping.
As each piece is handled with care, please allow a short processing period after purchase. The exact shipping timeline will be shared with you directly.
Yes. Every original painting comes with a signed Certificate of Authenticity (COA), included with your shipment.
Each artwork is a one-of-a-kind piece. Croft prefers to personally handle each order to ensure safe packaging, proper documentation, and a direct connection with the collector.

After completing your purchase, you will immediately receive an email with a download link. The file(s) can be accessed directly from that link.
If you have not received your download email within a few minutes after purchase, please check your spam or promotions folder first.
If the email is still missing, make sure the email address entered at checkout is correct. In some cases, delays may occur due to email provider filtering.
If you still cannot locate your download, please contact us and we will manually resend your purchase link as soon as possible.
All digital essays are provided as high-quality PDF files, optimised for both screen reading and printing.

Other publications may very. Please consult the publications specifications for more information.
Where applicable, essays are released in both English and Dutch editions. Each edition is available as a separate download.
Yes. You will be able to download your files multiple times via the original download link. We recommend saving a copy to your personal device for long-term access.
Due to the nature of digital files, all sales are final and non-refundable once the download has been accessed or delivered.
Is something wrong, or not up to standard? Please get in contact.
Yes. You are welcome to print the essay for personal use. Redistribution, resale, or commercial use of the file is not permitted.